FAQs

Frequently Asked Questions

1. How is shipping calculated?

Due to the size and weight of our equipment, freight is calculated individually and is not included in the listed price. Our team will contact you within 24 hours after your order to confirm the shipping cost and delivery details.

2. Do you offer DDU or DDP shipping?

Yes, we offer both DDU (Delivered Duty Unpaid) and DDP (Delivered Duty Paid) options. Please contact us to discuss which option best suits your needs.

3. What certifications do your products have?

Many of our products carry CE certifications. Contact us for more details.

4. Can I get a custom quote for bulk orders?

Absolutely! Please contact us at 502097263@qq.com or via WhatsApp at +86 151 2926 7622 for bulk order pricing.

5. What is your after-sales support policy?

We provide dedicated after-sales support. Our team will respond to all inquiries within 24 hours.

6. Do you ship internationally?

Yes, we ship worldwide. Customs clearance and duties can be arranged on your behalf (DDP option available).