Shipping policy
Shipping Policy
Order Processing All orders are processed within 2–10 business days after payment confirmation. You will receive a notification once your order has been dispatched.
Shipping Method & Cost As our products are large and heavy kitchen equipment, shipping costs vary depending on the destination, item dimensions, and weight. Shipping fees are not included in the product price and will be confirmed separately after your order is placed.
Our team will contact you within 1–2 business days to provide a customized shipping quote based on your location and order details. The order will be shipped only after the shipping fee has been agreed upon and paid.
Estimated Delivery Time
- Europe: 15–30 business days (depending on customs clearance)
- Other regions: Please contact us for an estimate
Customs & Import Duties International shipments may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the buyer's responsibility and are not included in our product price or shipping quote. We recommend checking with your local customs office for more information before placing an order.
Tracking Once your order is shipped, we will provide you with a tracking number so you can monitor your shipment's progress.
Contact Us If you have any questions about shipping, please contact us before placing your order: 📧 [502097263@qq.com] 📞 [008615129267622]